Copyright 2006 Cervello - All Rights Reserved.
Institutional
Cervello is a distinctive company in the information technology market.
It’s the only company created and launched after a 5-year maturation period. During this time, the company was designed to be innovative in its product portfolio as well as in its commercial policies.
Cervello has emerged from the constant observation of the increasing market demand for quality relationship between companies and their different targets. Efficient and quality service has become a commitment.
Although this seems to be common sense, the truth is that very few companies have set up the infrastructure required to support these decisions.
What makes it even more evident is that some of the large corporations still receive inquiries from their consumers and do not respond to them properly and promptly.
Cervello. Information and Requests being managed as a competitivity tool.
In order to address this situation, the first Megaplay project was developed in Brazil.
Research was carried out to identify new needs and the development of a tool was implemented in some of the world’s largest corporations in order to obtain an accurate and unbiased performance evaluation.
The result has now reached the market through Inforoad , one of the world’s most advanced software developed and tested for 5 millions inquiries.
Another characteristic that marked Cervello’s path was the creation of a multidisciplinary development team, which gathered professionals from different areas including Customer Service, Commercial, Marketing and Human Resources.
This team worked extensively on analyzing the product from a user’s perspective and suggesting adjustments and improvements.
Av. Prestes Maia 220,
1º floor - cep 01031-000
Phone. 55 11 3488 2777
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