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9 benefits to automate and digitalize your business processes

Some very relevant benefits for any organization willing to invest in a systematic effort to automate business processes: Have visibility and DETAILED knowledge of business processes; Document the processes, which makes possible the appropriation of knowledge by the company; Open opportunities for a performance evaluation based on “facts and figures”, KPIs; Identify opportunities for structural
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We can state that, at first, there are no better or worse channels for the Service Desk X User communication. Key words for analyzing care channels are effectiveness and accessibility. We can think of different situations that point us to one channel or another as being better or worse in specific circumstances. Examples: Phone x
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