SCHEDULE A DEMO
+55 11 3224-7070

COMPANY

Cervello is a solid company prepared to support the management of your business. Count on Cervello to combine high organizational capacity with technology.

Born in the services area of ​​a large company to solve the day-to-day challenges of managing as Inforoad, the product gave birth to Cervello. Since its incorporation, the company has increased its investments, improved its research and extended its scope, with the development of Cervello BPMS 2.0 and Cervello TMS 2.0 solutions, launched in 2000. The tools aim at ensuring quality, automating the processes and relationships of companies with their various audiences and providing the continuous improvement of the processes and results of your company.

Working from the simplest to the most complex process – to enable your company to integrate all areas and workflows – Cervello is currently present in more than 50 clients of varying sizes and segments, managing thousands of users and millions of requests (tickets).

 

We implemented Cervello TMS for incident control and Cervello BPMS for standardization of processes and we observed an increase in productivity through the control of SLAs and greater quality in the services we provide. With real time monitoring (Dashboards) of all stages of the service we are able to define better alternatives for decision making and to rationalize all of our operation.
Fernanda Barbosa, Mtel Operations Director